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Nature and Characteristics of Effective Communication

About the Author: Abirlal Mukherjee

Assistant Professor (Amity University), Digital Humanist
Ph.D in English (GITAM, India), M.A. and B.A. in English (B.C.C., B.K.U, India), P.G.D.E. -I by Research (B.C.U, UK), TESOL Prof. Certification (Arizona State University, USA)

Founder, Chair of the Secretaries of University Learner, India School on Internet Governance Fellow 2024, IIM-B, Member of Internet Society, Bangalore, Internal Complaints Committee Member, GITAM Deemed to be University, Bengaluru, Teach for India Fellow 2023 and Fellowship Recruitment Committee, Delhi

View all posts by Abirlal Mukherjee | Website

  1. Communication is an art, science, craft
  2. Complex process
  3. Effective communication is learnable
  4. Dynamic, cyclic, continuous Process
  5. Cooperative process
  6. Involves: Speaking, Listening, Writing skills
  7. Two important particles are: Sender (Coder) & Receiver (Decoder)
  8. Flow of idea
  9. Communication can take place:
    1. Horizontally
    2. Vertically
    3. Diagonally
  10. It is a purposive activity
  11. 7 Cs of effective communication:
    1. Conciseness
    2. Concreteness
    3. Correctness
    4. Consideration
    5. Clarity
    6. Courtesy
    7. Completeness
  12. 4Ss of Effective Communication:
    1. Shortness
    2. Strength
    3. Sincerity
    4. Simplicity
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Posted in NTA UGC NET Paper One

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