a. Management and Administration
- Principles, models (POSDCORB, CPM, PERT)
- Bureaucracy, systems approach, organizational development
b. Leadership
- Approaches: Trait, Transformational, Transactional, Charismatic
- Models: Blake & Mouton, Fiedler, LMX, Hersey-Blanchard
c. Quality in Education
- Indian & global views
- TQM, Six Sigma
- Quality experts: Deming, Shewart, Prahalad
d. Change Management
- Models: Lewin’s 3-step, Japanese Just-in-Time
- Cost of quality, assurance agencies: NAAC, QCI, INQAAHE