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Communication is an art, science, craft
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Complex process
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Effective communication is learnable
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Dynamic, cyclic, continuous Process
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Cooperative process
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Involves: Speaking, Listening, Writing skills
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Two important particles are: Sender (Coder) & Receiver (Decoder)
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Flow of idea
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Communication can take place:
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Horizontally
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Vertically
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Diagonally
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It is a purposive activity
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7 Cs of effective communication:
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Conciseness
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Concreteness
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Correctness
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Consideration
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Clarity
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Courtesy
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Completeness
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4Ss of Effective Communication:
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Shortness
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Strength
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Sincerity
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Simplicity
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Nature and Characteristics of Effective Communication
Posted in NTA UGC NET Paper One